Question 1

Do you charge a callout fee?

Accepted Answer

No, we do not charge a callout fee. Phone estimates are always free, and you only pay for the work we carry out. We provide a clear quote before starting any job.

Question 2

How much does electrical fault finding cost?

Accepted Answer

Electrical fault finding is priced from £85 per hour. We aim to diagnose and resolve the issue in a single visit. Call for a free phone estimate before booking.

Question 3

Are you NAPIT accredited?

Accepted Answer

Yes. KCS Electrical is fully NAPIT accredited and registered with TrustMark (licence 3202430). All our electrical work is certified, compliant, and notified to Building Control.

Question 4

How much does electrical fault finding cost?

Accepted Answer

Electrical fault finding is priced from £85 per hour. We aim to diagnose and resolve the issue in a single visit. Call for a free phone estimate before booking.

Question 5

Are you NAPIT accredited?

Accepted Answer

Yes. KCS Electrical is fully NAPIT accredited and registered with TrustMark (licence 3202430). All our electrical work is certified, compliant, and notified to Building Control.

Question 6

What payment methods do you accept?

Accepted Answer

We accept bank transfer, cash, and most major payment methods. We provide a clear quote before any work begins so you know exactly what to expect.

Question 7

Do you offer EICRs for landlords?

Accepted Answer

Yes. We provide Electrical Installation Condition Reports (EICRs) for landlords, homeowners, and property managers across Buckinghamshire. Required by law for all rented properties in England.

Question 8

What areas do you cover?

Accepted Answer

We cover the HP and SL postcode areas across Buckinghamshire and the Thames Valley, including High Wycombe, Aylesbury, Slough, Maidenhead, Marlow, and Amersham. Call to check your postcode.

Question 9

How long does an EV charger installation take?

Accepted Answer

Most EV charger installations are completed in 3 to 4 hours. We assess the location, fit the charger, and test it fully before leaving. All work is NAPIT certified.

Question 10

What areas do you cover?

Accepted Answer

We cover the HP and SL postcode areas across Buckinghamshire and the Thames Valley, including High Wycombe, Aylesbury, Slough, Maidenhead, Marlow, and Amersham. Call to check your postcode.

Question 11

How long does an EV charger installation take?

Accepted Answer

Most EV charger installations are completed in 3 to 4 hours. We assess the location, fit the charger, and test it fully before leaving. All work is NAPIT certified.

Question 12

What is involved in a consumer unit upgrade?

Accepted Answer

A consumer unit upgrade replaces your old fuseboard with a modern unit fitted with RCDs and MCBs for improved safety and capacity. We notify Building Control and issue a full certificate on completion.

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