How we handle your information

Website Analytics

We use self-hosted, cookieless Plausible analytics to measure visits, traffic sources and enquiry actions. Form contents are never sent to analytics. Phone and email clicks indicate intent; successful form responses are counted separately from qualified enquiries.

Information we collect

We may collect your name, phone number, postcode, service enquiry, message details, and any information you choose to provide when requesting electrical work or support.

How we use it

We use your information to respond to enquiries, arrange quotes, carry out agreed work, keep records of customer communications, and follow up about completed jobs or review requests.

Sharing and storage

We do not sell your personal information. We may use trusted service providers for website forms, customer communications, and business administration where needed to handle your enquiry.

Your choices

You can ask us to update or remove your contact details where we are not required to keep them for legitimate business, legal, or accounting reasons.

Contact

To discuss privacy or customer information, call 07533 663627 or use the contact form on this website.